Žmogiškųjų išteklių valdymo procesų tobulinimas savivaldos lygmenyje: Vilniaus miesto savivaldybės administracijos atvejo analizė

Abstract

By focusing on the application of 6 Sigma this paper analyses the process of human resource management in Vilnius city municipality administration. With increasing requirements to servants and employees of public institutions, the main attention should focus on unnecessary activities and the elimination of wastes. The purpose of article is to analyze the process of human resource management and to identify the criteria which would improve the management of human resources. According to the scientific literature analysis and qualitative research results of Vilnius City Municipality Administration, the article introduces wastes of the human resources management process and gives practical suggestions - how to improve the process of human resources management.