Cloud computing development in Armenia
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Purpose – the purpose of the research is to clarify the benefits and risks with regard to data protection and the costs to be incurred by businesses in the result of the use of these new technologies for the implementation and management of an organisation’s information systems. Design/methodology/approach – qualitative case study of the results obtained via interviews. Three research questions were raised: Q1: How can a company benefit from using Cloud Computing compared to other solutions? Q2: What possible issues occur with Cloud Computing? Q3: How would Cloud Computing change an organisation’s IT infrastructure? Findings – the calculations provided in the interview section prove financial advantages, even though the precise degree of flexibility and performance has not been assessed. Cloud Computing offers great scalability. Another benefit that Cloud Computing offers in addition to better performance and flexibility is reliable and simple backup data storage, physically distributed and so almost invulnerable to damage. Although the advantages of Cloud Computing more than compensate for the difficulties associated with it, the latter must be carefully considered. Since the cloud architecture is relatively new, so far the best guarantee against all risks it entails, from a single company’s perspective, is a well-formulated service-level agreement defining the terms of service and the shared responsibility and security roles between the client and the provider. Research limitations/implications – the study was carried out on the basis of two companies, which gives a deeper view, but a wider analysis is necessary for the results to be applied more extensively. Practical implications: Originality/Value – the novelty of the research depends on the fact that the existing approaches to this problem mainly focus on the technical side of computing.
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